Privacy Policy
Kootenay Pedorthic Clinic
Effective Date: March 1st, 2025
1. Introduction
This is the Privacy Policy for the Kootenay Pedorthic Clinic. We respect your privacy and are committed to protecting your personal data. This Privacy Policy applies to patients/clients of our services and will inform you about how we collect, use, disclose, and protect your personal data when you use our services, or interact with us through our website (www.kootenaypedorthic.ca).
2. Information We Collect
During your visits to Kootenay Pedorthic Clinic, we may collect and process the following personal data:
Identity Data: Includes your name, personal address, and any other personal details you provide when booking services at our clinic.
Contact Data: Includes your address, email address, and phone number.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
To manage and schedule your appointments or treatments.
To process payments and maintain financial records.
To communicate with you regarding your services, treatments, and payments.
To improve our services and ensure a personalized experience for you.
4. Data Security
We are committed to ensuring that your personal data is secure. We have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration.
5. Legal Basis for Processing
We process your personal data based on:
The necessity to perform our contractual obligations with you (e.g., providing foot care services).
Our legitimate interests in managing and improving our services, understanding patient preferences, and ensuring effective clinic operations.
6. Sharing Your Personal Data
We may share your personal data with:
Service Providers: Partners who assist us in delivering our services (e.g., payment processors, IT service providers).
Regulatory Authorities or Law Enforcement Agencies: Where required by law or legal obligations.
7. Your Rights
You have the following rights regarding your personal data:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request that any inaccurate or incomplete data we hold about you be corrected.
Right to Erasure: You can request that we delete your personal data under certain circumstances.
Right to Object: You can object to processing of your personal data when we are relying on a legitimate interest and there is something about your situation that makes you want to object to processing on this ground.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us at:
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.